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Aurora Models Privacy Policy
As part of the Aurora Models (Hereinafter referred to as AM) pledge to our customers, we recognize and respect your right to privacy. This privacy policy statement informs our customers of the privacy practices employed in the provision of AM's products, services and website.

Questions relating to this policy statement should be directed towards the AM support team at admin[at]aurora-models.com.

Associated Agreements
This Privacy Policy statement supplements the practices and policies stated within the Subscriber Agreement (and associated product Schedules). Please refer to these documents for more detail on the practices employed by AM for the issuing of subscription services.

Anti-Spam Policy
AM does not employ the use of spam for propagating awareness of our products, services or special offers.

Informational Collection and Use
AM does not collect any information on customers without consent. As part of the service offerings, customers will be prompted for information when enrolling, downloading a product or requesting further information. No information is collected about a customer if just browsing the website. Details that will become public are clearly stated as 'public' in the enrolment process, Subscriber Agreement and associated schedules.

Subscription Registration
When subscribing to AM, you will be required to submit personal information as specified on the signup page. This information will be used by AM to contact the customer about the services on our site for which they have expressed interest, including but not limited to product updates and associated promotional material. It also aids AM in providing improved global services by collating general demographic information. Please refer to the opt-out policy described later in this policy statement.

Information Request
AM provides the ability to request further information or ask questions to the support team by displaying email links throughout the website. If a customer elects to use such links they may be requested to provide additional information depending on the nature of the contact. Typically, such additional information may include further contact details, and in the case of technical support, additional information about the customer's PC configuration may be required to aid a prompt a accurate response to the query.

Cookies
How does AM use cookies?
Cookies enable us to identify your device, or you when you have logged in. We use cookies that are strictly necessary to enable you to move around the site or to provide certain basic features. We use cookies to enhance the functionality of the website by storing your preferences, for example. We also use cookies to help us to improve the performance of our website to provide you with a better user experience.

We don’t sell the information collected by cookies, nor do we disclose the information to third parties, except where required by law (for example to government bodies and law enforcement agencies).


How can I control cookies?
If you don’t want to receive cookies, you can modify your browser so that it notifies you when cookies are sent to it or you can refuse cookies altogether. You can also delete cookies that have already been set. This however will prevent you from being able to use this website.

If you wish to restrict or block web browser cookies which are set on your device then you can do this through your browser settings; the Help function within your browser should tell you how. Alternatively, you may wish to visit www.aboutcookies.org, which contains comprehensive information on how to do this on a wide variety of desktop browsers.

Log Files
AM uses log files comprising of IP addresses to analyze trends, administer the site, track movements throughout the site, calculate the number of document and file downloads, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Sharing
AM will share aggregated demographic information with our partners. This is not linked to any personal information that can identify any individual person.

External Links
The AM website contains links to external websites. AM is not responsible for the privacy practices of such other sites. This privacy statement applies solely to information collected by this website. AM has no control over the accuracy of information displayed by such websites.

Security
This website takes every precaution to protect our customer's information. When customers submit sensitive information via the website, such information is protected both online and off-line.

Where sensitive information is required, the transmission of information is encrypted and protected using Secure Sockets Layer (SSL). This includes the submission of any payment information such as credit card details.

AM use SSL encryption to protect sensitive information online and do everything in our power to protect user-information off-line. All of our customer's information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example billing administration or the development team) are granted access to personally identifiable information.

ALL employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers' information is protected.

Supplementation of Information (validation of submitted details) In order for AM to properly fulfill its obligation to our customers, it is necessary for us to supplement the information we receive with information from 3rd party sources.

For example, AM may use the WHOIS database, Government sourced companies house database lookup information to validate the accuracy of supplied data. This is an integral aspect of the service provided by AM.

Service Updates
Established customers will occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our customers we present the option not to receive these types of communications. We also send the user service announcement updates. Customers are not able to unsubscribe from service announcements, which may contain important security information about the service.

Updating Customer Information
If a customer's personally identifiable information requires specific information changes they may update the original information provided. Logging into the My Portfolio and using the services provided in the My Portfolio section.

If customers no longer wish to receive our newsletter or promotional materials from our partners, they may opt-out of receiving these communications by canceling their membership in AM.

Customers of our site are always notified when their information is being collected by any outside parties. We do this so our customers can make an informed choice as to whether they should proceed with services that require an outside party, or not.

Customer consent
By using our Web site, customers consent to the collection and use of information by AM. If any subsequent changes are made to our privacy policy, we will post those changes on the policy update page so that customers are always aware of what information is collected, how it is used and under what circumstances it may be disclosed.